New American Funding Reviews

Cynthia is the best! Professional, kind, timely with responses, and very helpful throughout the process from start to finish. Thank you!

I honestly can’t say enough good things about Jen Hernandez. From the very beginning of our home-buying journey, Jen was there for us and made us feel like we weren’t going through this process alone. As first-time homebuyers, there were so many things we didn’t understand, and at times the process felt overwhelming. Jen was always so patient with us and took the time to explain everything clearly. She never made us feel like we were asking too many questions, and she was always there whenever we needed guidance or reassurance. What I appreciated most was how genuinely Jen cared about helping us achieve our goal of buying our first home. She went above and beyond throughout the entire process, kept us informed, and made us feel confident that we were in good hands. Having someone like Jen by our side made such a huge difference during such an important moment in our lives. Jen, thank you so much for everything you did for our family and for helping make our dream of owning our first home a reality. We are truly grateful for all of your hard work, patience, and kindness. We couldn’t have asked for a better person to guide us through this journey. I would absolutely recommend Jen to anyone looking for someone who is knowledgeable, caring, patient, and truly dedicated to her clients!

Morgan, Amazing to work with, the answer to my question was answered before I could ask!! Very professional, courteous and knowledgeable. Made the process easy to follow and one less worry!!

Had a great experience. Chasten and his team are great at communicating and never seemed pushy during a stressful process. Would recommend.

Cathy was absolutely amazing from start to finish. She truly moved mountains to make our home purchase happen, and I honestly don’t know if we would have made it to the finish line without her. There were definitely some challenges along the way, but Cathy never gave up. She was always responsive, kept us updated, and worked incredibly hard behind the scenes to keep everything moving. You could tell she genuinely cared about getting our family into our new home, and that meant so much to us. I cannot recommend Cathy enough. If you’re looking for someone who will truly go above and beyond for you, she is the person you want in your corner. We are so grateful for everything she did for us!

The team here was exceptional. They kept me up to date during the whole process and were accessible if I needed to speak to them about anything I had a question on.

Tonya really helped me with a tough situation. She cared about what my concerns were and was a big part in helping me make my many decisions. Her warmth helped me greatly with choosing to refinance and feeling good about doing so. I really appreciate that she took the time to have lengthy phone calls to make sure I understood the process and what each decision would look like for me. The process was quick and easy and no surprises. She was very good at explaining every little step so that it would go smoothly. I would work with her again! An overall amazing experience.

I couldn't be happier with the service provided by Morgan Ellis with New American Funding. All the team members were great!