New American Funding Reviews

Awesome! Easy to work with and they take great care of you!

(Translated by Google) Many thanks to that spectacular team and their hard work in making dreams come true (Original) Muchísimas gracias a ese team espectacular y a su arduo trabajo para que los sueños se hagan realidad

I had a great experience working with Bien throughout my refinance process. He was professional, responsive, knowledgeable, and incredibly patient from start to finish. Refinancing can be stressful and confusing, underwriting requirements, and all the paperwork involved. Bien took the time to answer my questions, explain the numbers, and help me understand my options every step of the way. I never felt pressured, and he was always willing to provide clarification when I needed it. What I appreciated most was his communication. He stayed engaged throughout the entire process, kept me updated, and was available whenever questions came up. Even when there were changes or additional items needed, he helped guide me through everything and made the process much easier than I expected. Bien’s knowledge of the mortgage industry and current market conditions gave me confidence that I was making informed decisions. He was transparent, helpful, and genuinely cared about helping me achieve the best outcome possible. I would absolutely work with Bien again in the future and would highly recommend him to anyone looking to purchase a home or refinance. Thank you for all your hard work and support throughout this process.

Dale and team are the best. Communication and knowledge of the loan process!

I cannot recommend Dale highly enough. His customer service is truly exceptional, and he consistently goes above and beyond for every client I refer to him. One of the things I appreciate most is that Dale does not take a one size fits all approach. He takes the time to understand each client's unique financial situation, goals, and challenges, then develops a personalized plan that gives them the best opportunity for success. Recently, he worked with one of my buyers to begin repairing her credit and created a clear path toward homeownership. His patience and guidance gave my client confidence and hope throughout the process. Dale is incredibly knowledgeable about mortgage products, lending guidelines, and the home financing process. What sets him apart is his ability to explain complex lending terms in a way that anyone can understand, whether they are a first time homebuyer or a seasoned investor. He educates rather than overwhelms, which helps clients make informed decisions with confidence. Communication is another one of his strengths. He is responsive, consistent, and proactive, keeping both the client and me informed every step of the way. I never have to wonder where we are in the process because Dale is always one step ahead. Most importantly, Dale always puts the client's best interests first. He is honest, ethical, and genuinely cares about helping people achieve their homeownership goals, even when that means recommending a solution that may not immediately benefit him. That level of integrity is rare and is one of the many reasons I trust him with my clients. As a Realtor, having a lending partner like Dale is invaluable. I have complete confidence referring my clients to him, knowing they will receive expert guidance, exceptional service, and the highest level of care.

Made the process very easy! Very knowledgeable and communicative!

Melissa Mason and New American Funding are top-notch professionals. Excellent customer service, and very knowledgeable about the entire process. They answered any questions I had, provided me with as much information as I could handle, and even checked in with me from time to time. It was almost like working with a friend you've known. Would highly recommend.

Aurora went above and beyond with everything including helping to source the insurance provider we needed. She was extremely patient and diligent throughout the process. I trust her and her integrity, very different than past experiences with other loan officers. She is an asset.