New American Funding Reviews
Review by Zach Feller for New Scalera
Completed transaction on January 31, 2026
Cait Freeman’s ability to consistently communicate what was expected or needed from us and her willingness to listen whenever we had any thoughts should be studied as a guideline on how to execute extraordinary customer service!
Review by Brian Houry for New Scalera
Completed transaction on January 31, 2026
Alec was great to work with. He made the process very easy and was always available to answer our questions.
Review by Mike Gray for New Scalera
Completed transaction on January 31, 2026
Financed a reverse mortgage through Chris Rabold at NAF. As can be expected there was a lot of paperwork but I was talked through it and hit no snags. Highly recommended. Mike Gray
Review by Jasmine Edingbourgh (J Marie) for New Scalera
Completed transaction on January 31, 2026
Ms. Williams is the best. She is very polite, understanding and knowledgeable. She was like family.
Review by Rebecca Nedelka for New Scalera
Completed transaction on January 31, 2026
Very impressed with the efficiency. My clients loan was clear to close 2 weeks prior to our planned closing date. Communication was EXCELLENT!!
Review by Elizabeth Hernandez for New Scalera
Completed transaction on January 31, 2026
Krystal Moon in Greenwood Village CO, is an amazing person to work with, she is very knowledgeable, she always responded in a timely manner and kept communication with me from beginning to end. Krystal goes above and beyond for all her clients including me. She really cares about her clients, she helped me refinance and took the time to explain the process to me multiple times so I could understand everything. Thank you so much for everything Krystal for blessing my family & me. Thank you for being so kind and professional! Also the portal from New American is really easy to work on, to upload documents and see what the next steps are. Thank you.
Review by Mandy Beech for New Scalera
Completed transaction on January 31, 2026
I seriously can not say enough good things about this entire experience with the NAF team and customer service is what made this experience so great! This is not the first home we have purchased, but it is in the first one in MO and Megan worked So hard at making sure we had the best loan for us! She is knowledgeable and really easy to get ahold of. She answered all of our questions quickly! The NAF Concierge team was such a nice surprise too and made setting up utilites a breeze. They even set up one service for me! I will recomend her and her team to anyone that will listen! We are customers for life and could not be happier! Thank you Megan, Kristan, and Amy you all are incredible at what you and we are forever thankful.
Review by Adam Lor for New Scalera
Completed transaction on January 31, 2026
Ron made my first time home buying experience easy and kept me up to date on every step
Smart Moves Start Here.