New American Funding Reviews

Ken, and his team were a crucial piece of the puzzle for me. I have been trying to buy house and always felt uncomfortable with the money side of the process. Ken sat me down and we talked about what I could afford. They also helped with programs for getting help with the down payment. There were some set backs that were out of our control and no matter how discouraged I got, they talked me through everything (Thanks, Tommie). If you're a first time home buyer and aren't feeling confident about the process. GO SEE KEN @ NEW AMERICAN FUNDING. THANKS AGAIN GUYS. I AM FOREVER GRATEFUL!!

Nancy Rehse is the most helpful person you can work with! The whole team was professional, and responsive to all of my questions, no matter how small.

I give Russell Doi high marks for helping me go through the process of applying for and getting my reverse mortgage. There were a number of loops to jump through - including when he was told that my insurance agent no longer existed! (My agent of 40 years had just retired and the account was recently taken up by another agent). Russell was very good at walking me through all the steps and reassuring me that all was well. He was great at making himself available by text, email or phone call whenever I might have a question. He responded promptly to any messages from me. I was lucky to have Russell on my side during this process.

Lori Crabb went above and beyond to make this a great and smooth experience and it was highly appreciated!!!

Christine is amazing! I previously worked in the loan business for years & honestly wanted to work for New American after refinancing my home with Christine! Their processes, rates, underwriting, technology, team work & service is top-notch!

I needed to get a quick pre-approval as a house purchase opportunity came unexpectedly. I checked my credit Karma account and one of the suggested lenders was New American Funding. They had held a previous mortgage of mine and I trusted the name so I put forth my inquiry. When my loan officer, Annette Schmidt contacted me, there was no pressure. Her communication style and knowledge put me at ease and made the entire process painless. I will call her again for other services and I would recommend her in a heartbeat. Thanks, again, to Annette for the seamless transition through all the phases of funding our loan.

If i had to redo the process i wouldn’t have gone through anyone else! He made the process easy and very easy to understand as Firstime Homebuyers.He was always quick on the response with any question we had even when he was out of town! He was serious on trying to help us and wasn’t making us feel stupid for asking all the questions we asked 10/10 recommend!

Mike was great to work with throughout the entire process! We had a unique buying experience that included multiple amendments on our contract, and ultimately a brand new contract for a different house. He would call to check in on our timeline and to keep us up to date regarding rates. When we finally were set to close on a house, he rushed our documents to ensure we could close on time. He also met us at the title company on the day of closing to walk us through our numbers and important documents. He was always available to answer any questions we had and explained things in a way that we could understand. I feel confident that our future experience with Mike and NAF will continue to be positive!