New American Funding Reviews

After being turned away numerous times, I had given up on becoming a home owner until I met Claudia. Claudia really went above and beyond to get my family into our first home when everybody else turned us down. If it can be done, trust that she will make it happen. I highly appreciate her hard work and everything she did to make our dream come true. I recommend everyone to at least let her do her magic for you before giving up. We did and she got us a home.

New American Funding has digitized, and streamlined the home-buying process. Everything can be done from the comfort of your couch and was as simple as can be. They worked tirelessly for me to get me my VA home loan on my first house. Very thankful to have done business with NAF and Brittany Helfin. Thank you team. ??

Great experience! They were helpful every step of the way. Kyle Jones and Bobby Lee were easy to reach and helped us work around some small issues we had. Highly recommend!

After I got my new home, I am very excited and happy. The team k.cadet helped me a lot to get all my stuff done on time. And big thanks to Mr Kenol Cadet for his leadership and professionalism. I will definitely recommend other people .

There aren't enough ways to express our gratitude for Ray S. and the amazing job he did helping us with our home buying experience. From day one he has always been available, calm, patient, understanding, and very thorough in explaining everything to us. He was very knowledgeable of everything we discussed, and if we had a question about something that he didn't have an answer, he would get an answer for us the same day to ensure we weren't waiting too long. He would communicate everything over the phone, and for the more in depth and more detailed parts of the process, he would send us an email with the information for us to reference to ensure we covered everything. Ray made us feel like we had a friend helping us, not just a loan officer. He was very supportive with everything and shared our excitement as we got closer and closer to closing. New American Funding made a great decision in bringing Ray onto their team! The world is in great need of the customer service experience Ray provided, as we do not receive it very often and it makes a huge difference with us as the client/customer. We hope Ray holds his position he has now until he retires to ensure we always have someone we can rely on and trust with large financial decisions like purchasing a home. At the same time we hope he continues to grow and enter into more rewarding positions with the company and maybe even be a member of the customer service training team to help ensure more people have the same amazing experience we had with him. Ray has our complete support and gratitude and we are very happy we had him as our loan officer! We also would like to thank Grace for all of her hard work! She is a wonderful lady who takes them time to make sure you understand everything and are happy throughout the process. Every conversation with her was a great one, and there was always a laugh at some point during the conversations. She was a great help keeping us relaxed and calm through the process!!!

Jeff's exceptional communication and profound knowledge were pivotal in ensuring a seamless experience throughout the entire process. His proactive approach, adept at liaising with both my clients and the listing agent, instilled confidence and reassurance. By advocating the importance of my role as an agent, Jeff bolstered my brand, emphasizing professionalism, accuracy, efficiency, and trustworthiness to all parties involved. His efforts not only facilitated smooth transactions but also elevated my standing within the industry.

We worked with Tracy from New American Funding, and the entire home loan process was a smooth process. Tracy did a fantastic job in responding to any and all our questions, as well as walk us through the entire loan process. New American Funding has a lot of partnerships to get new home owners set up in their new home, though we did not use the services, it was great to have those to help if needed. Home loans are stressful, but Tracy did a fantastic job walking us through every step!

Recently worked with them on a transitional loan- digital process, efficient communication and updates, communication with other stakeholders like title, agent, etc and fast closing. I would definitely recommend - Keith Piacente as your loan officer- he works with your situation and what’s good for you. Andrea Stark- as our transitional loan coordinator and originator -kept us updated and made application and submission as less hassle proof as possible with their digital/online only process.