Jason Lambert

Followed up and was able to contact and communicate

Great Team

Had issues that he was able to push forward

The lack of communication from tim and april was awful. The engineering company that was used was horrible. They caused almost an additional 5 weeks eing added to the process because I dont feel they even looked at the report that the actual inspector sent them. They were requiring alot of work to be done to my home that it didnt even need. Salma waer from escrow hold back was a huge help at the end. I waited almost a week for a reply from Tim regarding the work that needed to be done. I called Salma and she got right on it. She was able to get me the answers I needed in every timely manner. If it wasnt for Jason and salma, I was ready to pull the plug.on the whole deal. When it came time to payoff some of the debtors, the checks were sent to me and they weren't supposed s to be. And in order to get the checks to where they belonged at the time they were suppose to be there, i had to overnight them costing an additional $200 plus dollars. This refi has cost so much mental anguish and money is why I dont think I can recommend newamerican funding. Jason and Salma were great! But as for everyone else involved including the under writer ( she had some absurd question) need a lot.of training in the customer service department. Thank you Jason and Salma I appreciate what you guys did for me!

Very pleasant person to work with. Was always there for us with any question we had. Even on weekends. We would not hesitate to work with Jason Lambert again. 100%

Very friendly and really helped me talk through the best options for me.

Lack of communication with the loan processor