Michael Tsai Photo

Michael Tsai Sr. Loan Officer

  • NMLS # 2155451
  • 12 Reviews
MPA 5-Star Retail Lender

About Michael Tsai

My name is Michael Tsai, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Officer, NMLS #2155451, my goal is to provide the best customer service possible along with knowledgeable, unbiased advice.

#1 in Customer Satisfaction among
Mortgage Servicers!


For J.D. Power 2022 award information, visit jdpower.com/awards.

New American Funding JD Power Award for Mortgage Servicing

Company Culture

NAF360 is our commitment to 360 degrees of trust and respect.

NAF360 is our strength of character. It starts with each of us and flows from one person to another. It’s the trust we build with our clients, an understanding we’re here to help. It’s our ongoing contributions to the local community, the assurance we extend a helping hand. NAF360 is felt in our offices, transmitted in every call, evident in every referral, and shines brightly in countless glowing reviews.


It's a seller's market, and cash buyers have the advantage, but you can still compete and win. To stay competitive as a homebuyer you need to become a CASH BUYER! That’s where Buyer Accepted, exclusively offered by New American Funding, can help.

You're In Good Hands!

4.98/5 Based on 12 reviews


Transaction Completed:

"Was very pleasantly impressed with Michael knowledge and expertise."

Dayton, TX


Transaction Completed:

"What made it great is the fact that Michael & the whole team made it happen within 30 days!!! I had flight to Israel that I planned few months ago and couldn't change or cancel. It's was very hard for Michael pushing the whole system so I can do wet signatures at the same day of my flight (Monday 22nd) outstanding service thanks to Michael Tsai. Thank you all! Lidor"

Tarzana, CA


Transaction Completed:

"Michael was very good at updating me and letting me know if there were any issues or if he needed anything from me. He would respond quickly to my emails when I was inquiring something of him."

Anderson, SC


Transaction Completed:

"Michael not only processed our loan but took the time to give good advise on negotiating our rate. Michael stayed on top of our account even when on vacation and responded to any question we had. He went the extra mile and treated us like he would like to be treated as a customer."

Anderson, SC


New American Funding


14511 Myford Road, Ste. 100
Tustin, CA 92780

Direct: 949-271-0656

Email: Michael.Tsai@nafinc.com

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