#1 in Customer Satisfaction
among Mortgage Servicers!
- J.D. POWER
For J.D. Power 2022 award information, visit jdpower.com/awards.
It’s about relationships...not transactions
As a consistent producer, Doug’s success comes as no surprise to those who know him well. Going the extra mile is standard for him; he has made reliability his promise and integrity his trademark. Doug’s commitment to putting the interests of his clients at the forefront of every transaction has earned him a loyal base of customer support as a strong foundation of referral business within the Real Estate and Financial Services communities.
Here is what that looks like:
Long Term Approach
Doug works to clarify and understand your financial goals in order to give you the right education to make an informed decision today that will also serve you further down the road.
He stays in touch to ensure that you remain on track with your financial goals, even as life’s changes may cause those goals to change.
Experience and Knowledge
With 15+ years in the mortgage industry , Doug’s knowledge and experience with various loan strategies and ability to think “outside the box” to get the job done have earned him a loyal following of repeat clients and industry professionals.
A Team Approach
The loan process can be emotional . Doug brings logic and reason to this process along with a sincere desire to see that you are happy . Doug and his team work closely with borrowers and agents to be sure that everyone is in the loop on every transaction. Doug is well connected to quality professionals inside and outside of the industry and can bring more people into the team when the situation calls for it.
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"Doug was very responsive and communicative. The process was painless and easy to follow."
"Doug was very on top of things, he had great communication and used Mortgage coach to break down everything for our clients to make sure we got them under contract for an amount that saved them the most monthly. I have never had a lender do that and I have been an agent for 2 years and have down about 50 transactions. I would love to work with Doug again in the future!"
"Amazing customer service!"
"Good communication, transparency during the whole process."
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