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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 378,194 reviews

Customers were not compensated for their New American Funding reviews.

3.3 August 18, 2021

Review by Richard Vernand for Trevor Eschrich

Completed transaction on August 18, 2021

No comment.

3.3 August 18, 2021

Review by Candace Toyama for Christopher Kim

Completed transaction on August 18, 2021

More frequent updates, better explanation of delays and assurances that our requests had been met or had been handled.

3.3 August 18, 2021

Review by Cameron Geelan for Matthew Burnham

Completed transaction on August 18, 2021

I believe a lot of angst came from the nature of this deal and the loan type transition etc. I appreciated Matt's excellent communication, always being available and always willing to work out solutions.

3.3 August 18, 2021

Review by Marcello Forte for Stephen McKenzie

Completed transaction on August 18, 2021

Initially, Stephen was professional and provided good information. However, the majority of our interaction at that point was with his assistant Debbie. Example, she would sit on information then email that she needed things by the end of the same day. Downhill from there. Told Stephen we did not want any further communication from her but it did not stop. Even our final email congratulating us on the loan including her. Since BCC exists it seems pretty passive aggressive to me.

3.3 August 18, 2021

Review by Robert Elster for Deon Westbrook

Completed transaction on August 18, 2021

Although it was rough it was was a learning experience that we appreciate.

3.3 August 18, 2021

Review by Maddison Callahan for Isaac Young

Completed transaction on August 18, 2021

For the last 3 weeks of my closing process, everything was last minute and I had to hurry up by the end of the day because "my rate was expiring". More preparedness on NAF's part would have alleviated a lot of this stress.

3.3 August 18, 2021

Review by Rashunda Tatum for Eric Montgomery

Completed transaction on August 18, 2021

Was always there when we needed to ask questions or had any problems.

3.3 August 18, 2021

Review by Trenton Jones for Beau Charbonneau

Completed transaction on August 18, 2021

Being able to be approved very quickly!

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