New American Funding Reviews
Review by Stephenie Little for Grant Sims
Completed transaction on August 21, 2022
The last couple of weeks were super stressful and we felt like a lot of the promises to close this week and then the next week and then the week after just felt really unorganized and the support lacked. Grant had great communication and salesman skills but the team he works with is sub par with communication and the one person that should be most organized was the least organized. This same person spelled my name incorrectly multiple times and made a lot of errors which also made us extremely uneasy with the future of our house being in their hands. Overall, the pitch worked and we got a really great deal but it was at the expense of our peace of mind for many weeks.
Review by Stephanie Youngblood for Maxwell Lepora
Completed transaction on August 15, 2022
We found that John did not communicate with the client or me. Client was the most important and they got very upset.
Review by Jessica Filer for Joe McCaslin
Completed transaction on August 14, 2022
Better explaining our loan options and requirements for FHA.
Review by Karen Holmes for Ellen Skaggs
Completed transaction on August 13, 2022
It would of been better if we knew what document's were required from us. We would be told everything was in order, then we would receive a call or an email telling us that we need this or that. New American Funding would better serve their customers with a list of everything they would need in the beginning. Example home ins., is your credit frozen or not etc.
Review by Esau Watson for Camille Spicer
Completed transaction on August 12, 2022
She put forth a lot of effort on our loan
Review by Cheryl Anderson for Keara Waites
Completed transaction on August 12, 2022
More communication. I had no idea that my client switched lenders, that he had to get a co-signer, or why the closing took so long that it cost my client $600 extra to hold the home from being sold to someone else.
Review by Greg Morris for Shelby Paisley
Completed transaction on August 10, 2022
The last minute clear to close was very frustrating for the buyer.
Review by Antonio Martinez for Tania Murray
Completed transaction on August 5, 2022
It would be helpful to explain some of the possible fees that may be incurred during the process.
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