New American Funding Reviews
Review by David Szmitkowski for Jeffrey Keeter
Completed transaction on September 9, 2021
Our process started in April and ended in September. Way too long. The initial contact person seemed completely lost, for example wrong info on emails such as wrong names, numbers, etc. Tried repeatedly to contact them but no response. Finally contacted customer care and things started moving. However due to the delay the rate I was quoted changed and went up. Not blaming the reps that did get it done. Just not too happy overall with the process.
Review by Amy Rodriguez for Shane Prince
Completed transaction on September 9, 2021
Shane communicated and always responded. It was the processor that had either misplaced stuff for our file, asked for the same information more than once, and wasn't timely on responding. As a matter of fact my husband and I both left her phone messages and she never returned either of our messages. If the processor was as thorough as Shane it would have went a whole lot smoother.
Review by Stephanie Mcneace for Shane Prince
Completed transaction on September 9, 2021
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Review by Cassandra Harrison for Sean Rapp
Completed transaction on September 9, 2021
There was a ton of back and forth with the underwriter that I thought could/should have been avoided by asking for all the documents to begin with.
Review by Tony Medaries for Scott Rego
Completed transaction on September 9, 2021
We received a false statement in the early part of our talks that would give us more money in our pocket.
Review by Dale Muldowney for Scott Rego
Completed transaction on September 9, 2021
Better communication. It was great at the beginning and once turned over to the loan officer it went downhill quickly.
Review by Tambra West for Scott Rego
Completed transaction on September 9, 2021
Timely communication up front, took a couple weeks to get the loan process started waiting for responses.
Review by Georgia Klepp for Scott Rego
Completed transaction on September 9, 2021
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