New American Funding Reviews
Review by Jennifer Kopszyw for Sam Berro
Completed transaction on August 19, 2024
More communication would better, I had to reach out to Sam via text to get more details about transaction. Ex: closing date the client told me it was pushed up to an earlier date. Days later I had to text Dan to confirm, I didn’t receive a CTC from I received from the title company
Review by Cathy Heitzenrat for Washington Ryles
Completed transaction on August 18, 2024
Did not close on time. Buyer missed part of her vacation with her family after the underwriter took time off and the file was given to another underwriter. Everything went down to the wire…. It was stressful for everyone involved.
Review by Kathryn Weber for John Wash
Completed transaction on August 16, 2024
So, this survey isn't fair. John Wash was not really the problem. The processing of this loan was a nightmare. John was helpful but your underwriters and processors were just terrible. What a horrible experience for my first time home buyers to have.
Review by Corina Zamora for Vito Mirabile
Completed transaction on August 16, 2024
There were some fees that were not clear to me, and I was told that certain credit cards would be paid off and then they were not, I did not find this out until the final signing.
Review by Keanan Peterson-Rucker for Kristen Rogers
Completed transaction on August 4, 2024
Everything at first was great. Great communication, great quote, and great recommendations. At the very end (last couple days before closing), the quote changed and I had maybe 1 of 20 calls answered. Very poor at the end, but it worked out mediocre.
Review by Kenneth Peasley for Peter Domingo
Completed transaction on July 30, 2024
I was left hanging, sometimes I didn't knw what I was supposed to do getting directions from three different individuals. Sometimes I was confused with their terminology.
Review by Gabriela Garza for Art Aguilar
Completed transaction on July 29, 2024
Communication would have made it sooo much better!! We had questions on documents the lending team asked or papers they wanted filled out. Never got responses via email and if I texted or Called it was 6-7 hours late response. Thankfully our Realtors Genesis and Sarah were so good in answering all our questions and walking us through the process.
Review by Courtney Dugstad for Tom Mattaini
Completed transaction on July 26, 2024
Tom was easy to get a hold of and answer any questions I had even though we were in a different location. He went above and beyond to help us keep costs down.
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