New American Funding Reviews
Review by Rory Frazier for Tony Piccione
Completed transaction on September 9, 2021
Better communication and returned phone calls!
Review by Alfred Hendri for Amul Patel
Completed transaction on September 9, 2021
More communication when it became difficult.
Review by Deedee Peterson for Diana Lombard
Completed transaction on September 9, 2021
There were significant gaps in communication. I didn't hear from anyone about my loan for about 4 - 5 weeks. And even then, I didn't see any movement on my loan until I was the one to contact the company. I know that the pandemic interrupted some work (I'm working remotely too) but I didn't hear from the company before the pandemic and after many folks went remote, I still had to be the one to ask "what's happening" before I heard anything.
Review by Lynnette Esposito for Wayne Leonard
Completed transaction on September 9, 2021
I would have liked to been kept up to date with the process. Once I made a phone call to confirm the closing it did get done quickly. Thanks for the help!!!
Review by Marcie Cottell for Kat Lee
Completed transaction on September 9, 2021
We were supposed to get a post close credit back for the appraisal fee which were told would be waived as it was new construction and we were current mortgage holders. An appraisal was done unknown to us, and we were charged for it at closing. Kat said she was working on a post close credit and we were fine with that. I’ve reached out via email and left a phone message, three times since we closed in December and have never heard back with any response of any kind.
Review by Dylan Dryer for Jason Jones
Completed transaction on September 9, 2021
Very stressful.
Review by JACQUELINE WOOLLEY for Jeffrey Keeter
Completed transaction on September 9, 2021
The loan processor was Great!!! She answered all my emails within a few hours and kept me informed. The original originator Adrianna Ashley did not return my email or call I sent when I loan was inline to go to underwriting. I had very little contact with Jeffrey Keeter, just an email to say that the loan had funded.
Review by Kenneth Washington for Jeffrey Keeter
Completed transaction on September 9, 2021
I know Mr. Keeter is a busy man but the communication was not great and we were always calling and leaving messages and out of maybe 4 calls then he would return a call or answer when we called
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