New American Funding Reviews
Review by Stacy Bradford for Scott Sheedy
Completed transaction on March 13, 2022
It was Great
Review by Rhonda Griffin for Denis White
Completed transaction on March 11, 2022
They helped make it possible for my son the purchase his first home.
Review by Brad Robinson for Khalil Jaafar
Completed transaction on March 10, 2022
Fast service
Review by Nathaniel Lucas for Matthew Burnham
Completed transaction on March 9, 2022
We felt like communication was really good in the beginning, but once other people got involved it went downhill. There were so many last minute requests. We felt like they weren't prepared to close on our house after just sitting around waiting for the appraisal to come through. To do better they need to be upfront with what documents are needed and not wait around for the appraisal to come through to start everything.
Review by Gina Atkinson for Joe Cucchiara
Completed transaction on March 7, 2022
Lender required some totally unnecessary steps (e.g., two complete 6-page bank statements from the past, total of 12 pages, when 10 pages were disclaimer verbiage only, simply because a cashier's check had been drawn from that account - a cashier's check is obviously guaranteed by bank anyway, and besides, the statements did not reflect current balance - why would past statements be needed at all?). Portal for sending confidential documents didn't always work. I was not informed in advance of a staff member's time away.
Review by Sophia Bogner for Parker Meade
Completed transaction on March 7, 2022
Parker Meade was amazing. However, towards the end of the process I began to question the integrity of New American Funding as an organization. Three days before closing, after I had already signed the disclosure your company sent me another disclosure with altered loan limits. Parker was on top of it, knowing I would not accept these changes and the increased amount. He was helpful, professional and really advocated on my behalf. He is a great employee and your company is better for having him.
Review by Elise McKnight-Kim for Stephen Wiechec
Completed transaction on March 4, 2022
At first it was great, and communication with Stephen was really fast. Stephen did a nice job of explaining the whole process to me as a first time home buyer. They offered me a very clear break down of the different costs involved, and offered a good rate as well. However, towards the end of my process, especially working with his associate Samantha K, I kept getting phonecalls in the middle of my sleeping time, asking for random bits of information that I had already given over and over. It was frustrating since I had already given all my job information to be asked to answer that kind of stuff, and not pleasant being woken up from sleeping when I have to work. Then, when it came to closing day, they did not inform me of my exact closing costs due until literally 2 hours before my appointment at the title company. I had been told that I would get all that information 24 hours before closing at least... as a result I couldn't wire the money due to such short notice, and had to visit a bank to get a cashier's check instead. Even my lawyer was emailing them to try to figure out why no one was answering. Thankfully all turned out well, but it was some unneeded stress due to poor communication!
Review by Stacy Tabatt for Amy Gotvald
Completed transaction on March 3, 2022
Did not get what was promised
Smart Moves Start Here.