Michael Viveros Sr. Loan Officer

Ramon Valerio

Transaction Completed:
4/8/2024

"I recently had the pleasure of interacting with Dan and I must say, the experience was exceptional. From the moment I stepped into the office greeted me warmly and made me feel instantly comfortable. Not only was highly professional, but they also demonstrated a deep understanding of the bank’s products and services. They took the time to listen to my financial needs and provided tailored solutions that were both comprehensive and easy to understand. What truly stood out to me was the dedication to customer satisfaction. They went above and beyond to ensure that all my questions were answered and that I felt confident in my decisions. Their patience and willingness to address any concerns I had made the entire process smooth and stress-free. In addition to their expertise and professionalism, Dan displayed genuine empathy and care for my financial well-being. It’s rare to find someone in the banking industry who not only understands the technical aspects but also genuinely cares about their clients’ financial success. Overall, my experience with Dan was nothing short of exceptional. Their exemplary service, combined with their dedication to customer satisfaction, has earned my trust and loyalty. I would highly recommend Dan to anyone seeking personalized and reliable banking solutions."

Tailer Moore

Transaction Completed:
3/26/2024

"I honestly can’t say enough good things about Scott Monroe and his team. My wife and I purchased our first home yesterday and they made our process so easy! They were so genuine, caring and very informative throughout the entire process. Thank you to Elisa, our processor and their whole underwriting team for making our dreams come true. We will forever be grateful to you all. xoxo Tailer and Kiana"

Laurie Hernandez

Transaction Completed:
3/22/2024

"Krystal Moon in Greenwood Village CO, is an amazing person to work with, she is very knowledgeable, she always responded in a timely manner and kept communication with me from beginning to end. Krystal goes above and beyond for all her clients including me. She really cares about her clients, she helped me refinance and took the time to explain the process to me multiple times so I could understand everything. Thank you so much for everything Krystal for blessing my family & me. Thank you for being so kind and professional! Also the portal from New American is really easy to work on, to upload documents and see what the next steps are. Thank you."

Edith Rodriguez

Transaction Completed:
3/17/2024

"Kelly Trueb is the best!! Her and Debbie and rest of her team were awesome and great to work with. Kelly never gave up on us. Her positivity was encouraging. And even though she had other clients she was always accessible, responsive, and made us feel VIP. Having her break down all the financial aspects of buying a house gave us that boost of confidence we needed! We finally bought our house!!! Having someone as knowledgeable as Kelly on your side makes a huge difference. Thank you Kelly!! We're definitely looking forward to working with you again."