#1 in Customer Satisfaction
among Mortgage Servicers!
- J.D. POWER
For J.D. Power 2022 award information, visit jdpower.com/awards.
I have been in the lending industry for almost 20 years and I view this business differently than most lenders. I believe every client deserves personal service and individual solutions tailored to their needs. I show that throughout the process of the loan.
I will take the time to explain the different loan programs available so that you can make informed decisions on what best fits your goals. I know how important it is to provide outstanding service in all aspects of the home loan process and what it takes for that process to run smoothly.
Each and every one of my clients is extremely important to me and my goal is to keep you as a life-long client and become your personal mortgage advisor for any situation you may encounter.
Purchasing or refinancing your home is one of the most important decisions you will make. It requires the guidance and knowledge of someone you can trust. I would be honored to assist you in that process.
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"While going through a divorce, big changes like refinancing can be super daunting and overwhelming, but working with Shawna and her team was the best, easiest experience. They went above and beyond to help me get approval to refi my family home on my own. Shawna was super identifiable and so kind through the whole process, she really cared about my situation and wanted to do everything she could for me. I plan to refer her to everyone I know. If I could give 10 stars I would. Thank you Shawna!"
"We are in a dynamic situation with multiple moving parts and Shawna come up with a perfect strategy to help us meet our goals, which would never have occurred to me. She helped us every step of the way with quick responses to all of our questions."
"Great communication, took the time to fully answer all of my questions - some of which needed more research, thinking outside the box when it came to the issue of primary residence and just general honesty and respectfulness. I also appreciated the references for realtor and insurance agents and that Shawna surrounds herself with like-minded, quality and ethical peers in the industry."
"Shawna is informative, collaborative, and highly effective."
Email: Shawna.Clough@nafinc.comGet Directions