Megan McDermott Sr. Loan Officer

William C. of , for Megan Mcdermott

Transaction Completed: 5/9/2022

Megan made this process so easy and got the job done! We will definitely be using her in the future!

Casey R. of , for Megan Mcdermott

Transaction Completed: 4/16/2022

Megan was amazing and quiet honestly the reason we stayed with New American. We had mortgage shopped and wanted to go with a different lender, but the service from Megan is what kept us from switching. Our case was a different one and I’m sure it wasn’t easy for Megan but she was always communicating and answering all of my emails very quickly. Even while she was on vacation. She explained everything in ways I could fully understand. Megan definitely deserves 5 stars. My biggest issue with New American is one that has nothing to be with Megan. We did everything the underwriters needed us to do to be able to approve us. I paid off all my debt. Small and big. My score jumped 60 points since starting the process. I was told because of my credit score increase our lender fees went from a couple thousand to negative a couple thousand. Right before closing it was 1400 less. Then the day of closing they again readjusted to be even higher. I was told it was because if how long our rate was locked. But not once was I told the credit was if we closed quickly. I turned in everything the day it was asked for. I feel like new American says things to get you to continue with then knowing they would raise cost on the last day. This is no way has anything to do with Megan as I truly believe she did everything she could to make our purchase smooth. As I stated above, I know our situation was unique and if it weren’t for Megan I would have given up. Too many times it seemed impossible, but she reassured me she would do her best to get us in our dream home. Thank you Megan. You have no idea what your kindness and patience means to me.