Staten Island - Willowbrook, NY Mortgage Lenders

Zainab F.

Transaction Completed:
9/6/2026

"Buying our home was one of the biggest and most meaningful steps our family has taken, and I am very thankful that we had Tricia Shevack, Cheryl Martin, and the New American Funding team helping us through it. From the beginning, Tricia made us feel that we had someone knowledgeable and dependable on our side. She was always professional, encouraging, and willing to help whenever we had questions or needed guidance. There were moments during the mortgage process when we had to provide additional documents or information, but Tricia and her team continued working with us patiently and never made us feel that we were going through the process alone. Cheryl was also wonderful to work with. She was patient, organized, and very helpful throughout the processing of our loan. I truly appreciated the way she communicated with us and followed up whenever something was needed. Her support made a complicated process feel much more manageable. What made this experience especially meaningful to me was seeing how much effort went into helping our family reach the finish line. Behind every email, document, verification, and update, we felt that there was a team working toward the same goal we had — getting our family into our new home. Reaching closing day was an incredibly happy moment for us. It represented the end of a long process and the beginning of a new chapter for our family, and I will always appreciate the people who helped us get there. My sincere thanks to Tricia, Cheryl, and everyone at New American Funding who worked on our loan. Your patience, professionalism, communication, and dedication made a real difference in our experience. I would gladly recommend Tricia and the New American Funding team to other families looking for people they can trust to guide them through such an important decision. Thank you for helping our family make our dream of owning our new home a reality."

Wael S.

Transaction Completed:
9/6/2026

"From the beginning of our home-buying journey all the way through closing, my experience with Tricia Shevack, Cheryl Martin, and the New American Funding team was truly exceptional. Our mortgage was not a simple file. We were purchasing a two-family home using SONYMA financing, and the process involved numerous documentation requirements, employment and income verifications, underwriting conditions, and several additional requests for clarification along the way. What impressed me most was how the team continued to work through every requirement and kept moving the loan toward the finish line. Tricia was outstanding throughout the process. Her knowledge, professionalism, accessibility, and commitment gave us confidence during what can naturally be a stressful process. Whenever an issue or question arose, she was willing to help find a solution and make sure the process continued moving forward. It was clear that she genuinely cared about getting our family to a successful closing, not simply completing another transaction. Cheryl Martin also deserves special recognition. As our Loan Processor, she was professional, patient, responsive, and extremely thorough. There were many documents and underwriting conditions that had to be addressed, and Cheryl consistently followed up, explained what was needed, and helped coordinate the process until everything was completed. Her attention to detail and persistence were greatly appreciated. I also want to recognize everyone behind the scenes at New American Funding who contributed to our loan, including the processing, underwriting, closing, and support teams. A successful mortgage transaction requires many people working together, and we sincerely appreciate everyone who played a role in getting our loan approved and ultimately closed. Communication was particularly important to me throughout this process. I like to understand the details and stay closely involved in major financial decisions, and the team was patient with my questions and provided the information and guidance I needed throughout the process. The most important result is that we successfully closed on our new home. For my wife and me, this was much more than a mortgage transaction—it was an important milestone for our family. We are extremely grateful to Tricia, Cheryl, and the entire New American Funding team for helping us reach it. I would confidently recommend Tricia Shevack and the New American Funding team to anyone looking for a mortgage professional who is knowledgeable, dedicated, responsive, and willing to work through the details of a transaction from beginning to end. Thank you again for all the hard work, patience, and commitment that helped make our new home a reality for our family."

Lisa H.

Transaction Completed:
8/13/2026

"Tricia is always available and willing to discuss any and all scenarios that I bring to her. She is on my list of preferred providers."

Michele S.

Transaction Completed:
8/11/2026

"Tricia and her team were very helpful and knowledgeable."